If you're hoping to find your dream job as a travel agent, it's always worth trying to find out more about the specifics of the job. What sort of skills will you need? What sort of systems do travel agents need to be familiar with? One acronym you might be hearing more of in travel agent jobs is CRS, or computer reservations system. This is a computerised system used to store and retrieve information, and conduct transactions related to air travel. Though they were originally designed and utilised exclusively by airlines, many CRS's have now been adapted for use by travel agencies - making knowledge of one a very attractive point on a CV or resume. One of the most popular systems in Europe is known as Galileo.